Crisis Communications: Relations and One Voice

To build integrity and credibility during a crisis you need one well-trained and articulate spokesperson with subject matter experts who can speak with a unified message. Use the What, so what, now what message development sequence to build your messages. Ensure they are clear and understandable, consider all the tough questions and prepare your answers for them. Know when to refer to the subject matter experts and when to stop talking.

Crisis Communications: Thank a Trucker, Your Employees, and Your Customers

Crisis Communications: Communicate Now to Your Employees and Customers About the Coronoa Covid-19 Virus

CONFLICT – The Second Dysfunction of the Five Dysfunctions of a Team

The second team dysfunction of the Five Dysfunctions of a Team is a fear of conflict among team members. However, all significant relationships require productive conflict to grow and be beneficial to the organization. @DoctorDarryl #Teambuilding #Leadership #ChurchSafetyMinistry