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Crisis Communications: A Perspective on the Use of Social Media in Western Kentucky During the COVID-19 Crisis, Taylor Hayes

Crisis Communications: A Perspective on the Use of Social Media in Western Kentucky During the COVID-19 Crisis, Taylor Hayes (Recorded 3 April 2020 – to be updated end of May 2020)

Public and private sector organizations are using social media to communicate with customers and citizens during the current crisis. Tayor Hayes, the former publisher of the Kentucky New Era provides his perspective on the use of the media in rural western Kentucky. The video provides best practices, creative ideas, and lessons learned to be considered by others during these challenging times. 31:00 video interview.

– L. Darryl and Kay Armstrong

#UnitedAmerica,

#crisisleadership,

#crisiscommunications,

#crisismanagement,

#payitforward,

#Masks4All,

#TeamTybeeStrong,

@DoctorDarryl

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Crisis Communications: Taylor Hayes, 40-year News Veteran Interview Working with the Media

Taylor Hayes is the former publisher of the Ky New Era with more than 40-years experience. Working with the media requires understanding what the reporter needs are and what your role and responsibilities are. Mr. Hayes provides insights in this 7:30 video. #PayItForward #CrisisLeadership #CrisisManagement #MediaRelations #Workingwithmedia #UnitedAmerica #TeamTybeeStrong @DoctorDarryl http://www.ldarrylarmstrong.com FB – ArmstrongPublicRelations

Crisis Communications: Thank a Trucker, Your Employees, and Your Customers

AVOIDANCE OF ACCOUNTABILITY – 4 of 5 Dysfunctions of a Team

The fourth dysfunction of the 5 Dysfunctions of a Team is an avoidance of accountability among team members. In the context of teamwork, it refers specifically to the willingness of team members to call their peers on their performance or behaviors that might hurt the team and prevent the team from achieving the overall mission. #Churchsafetyministry #TeamDevelopment #Leadership @DoctorDarryl