Inattention to Results – The 5th of the Five Dysfunctions of a Team
“You can accomplish anything, if you are not concerned about who gets the credit.” President Ronald Reagan
You may have determined by now that building a team is not an easy task. The effort requires planning and extensive consideration of all the organizational needs.
We must ask ourselves as we build our program do we have the right means to accomplish the mission. For example:
- Does the team have all the resources they need to serve the organization as best they can?
- What tools or resources are missing? List and prioritize your needs.
- How can you better train your team? Using your resources or outside assistance?
- Do you help the team meet the needs of the organization, or do you get in the way? Who gets the blame and who gets the credit?
That brings us to the fifth of the five dysfunctions of a team the inattention to results. When a team member isn’t held accountable, too often they tend to protect their self-interests and themselves. Without accountability, the results the team hopes to achieve will never come to be.
Therefore, I am a believer in two things when it comes to team building.
One, I must understand myself well enough to know when to lead and when to follow as there are occasions when the best leader is a follower.
Second, if I am the leader of the team, I take responsibility for modeling the behavior I want from my teammates, and I own any failures of my team. However, I always share and reflect any successes to the entire team for their credit. Teams should celebrate their accomplishments and successes. Leaders should congratulate teams in public and correct team members in private.
Leaders help their team members overcome the five team dysfunctions by leading through behavioral example, ,that is by “walking their talk,” always setting a positive, warm, friendly, and welcoming tone when dealing with people even when it is challenging to do so.
As leaders we accomplish a results-oriented culture when we have built team trust, engaged in productive conflict and debate, committed to mission and held ourselves accountable.
We achieve success in our effort by dedicating ourselves strategically and methodically to overcoming the five dysfunctions of a team.