Let’s now look at the third dysfunction of a team – the lack of commitment. Recently, a client of mine said, “I don’t understand why when I tell or ask someone to do a task they are not committed to getting it done.”
There is a reason for that other than “I just got busy and didn’t get around to it.”
In the context of a team, commitment is a function of two things: clarity (the team members clearly understand the reason for the process, task or responsibility).
Also, they have buy-in to the task or responsibility because they have asked and gotten their questions answered, raised and resolved their issues and had their concerns addressed.