Dealing with Difficult People – The Tank

“Tanks” want to roll over you and intimidate you into submission. Fighting back, raising your voice won’t stop their behavior.  However, one simple and easy technique to get their attention is to use their name over and over again until you have their attention. Learn how to use this technique and others at lunch with me Thursday, June 16th at the Bristol in Louisville.  More details and reservations at http://www.bluegrassprsa.org

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s